The cost is generally based on the volume of items to be removed, the time it takes, and any additional services requested, such as recycling or donations.

Yes, we strive to be eco-friendly and can recycle or donate usable items upon request.

We can remove furniture, appliances, electronics, boxes, clothing, and just about anything else, with certain exceptions for hazardous materials.

While it’s not mandatory for you to be present during the entire cleanout, it’s often recommended, especially at the beginning, to ensure that the team understands which items are to be removed and which are to be kept. Being present can also help address any unexpected issues or questions that might arise during the process. If you’re unable to be there in person, consider designating a trusted person to oversee the process or communicate clearly with the cleanout service ahead of time regarding your wishes.

However, always check with your specific storage cleanout service provider about their policy or recommendation.

The duration of a storage cleanout largely depends on the size and contents of the storage unit, as well as any additional services required such as sorting, recycling, or donating items. For smaller units with straightforward removals, it might take only a few hours. Larger units or those with complex items can take a full day or more. For the most accurate timeframe, it’s best to provide specifics about the storage space in question, and we can give you an estimated duration based on our experience.

Yes, we offer services for both residential and commercial storage units. Whether you have an office storage space, warehouse, or any other commercial storage area that needs cleaning out, our team has the expertise and equipment to handle it efficiently. Please provide us with details about the size and contents of the commercial space so we can offer you a tailored service.

We prioritize clear communication with our clients to ensure we only remove items that they wish to be taken away. If there are specific items you want to keep, we recommend the following:

Pre-Sort: Before our team arrives, you can sort through your belongings, separating items you wish to keep from those you want to be removed.

Mark Items: Consider marking or labeling items or boxes that you want to keep with bright-colored tape or stickers. This makes them easily identifiable for our team.

Guided Walkthrough: When our team arrives, you can do a walkthrough with our crew leader to point out specific items or areas that are off-limits.

Designate a Safe Zone: If space allows, you can place items you want to keep in a specific “safe zone” area where our team knows not to remove anything.

We aim to provide a service that meets your expectations and leaves you satisfied. It’s crucial for us to have clear guidance to ensure the job is done right. 

We occasionally offer promotions or discounts, so it’s best to check our website or ask when you call.

Yes, while we strive to handle a wide variety of items, there are certain things we typically cannot manage due to safety, environmental, or legal regulations. Some of these items include:

Hazardous Materials: This can encompass chemicals, solvents, oils, asbestos, certain paints, and other potentially dangerous substances.

Biological Waste: Medical waste, used needles, or other biohazard materials.

Certain Electronics: In some regions, specific electronics (like televisions or computer monitors) require special disposal methods.

Explosives: Fireworks, ammunition, or any explosive materials.

Pressurized Containers: Unless they are entirely empty, things like propane tanks or aerosol cans might be rejected.

Illegal Items: Any items that are prohibited by law.